SELECTION OF PROJECTS
Project Management for an international Change Project: Multiple Project Streams with > 150 project members / Vision & Roadmap / Continuous Management Reporting / Budget Controlling / Stakeholder Management and Communication / Change Management / C-Level Workshops
Airline & Aviation
Analysis of current processes / Evaluation of Customer feedback / Review of Performance Management process incl. KPI / Check of Organizational Setup / Optimization Workshops with employees / Preparation of information and decision papers for management /
Airline & Aviation
Development & implementation of the OKR-concept, as an agile and practical planning and management method: Analysis of strategic goals; Development of tailored OKR goal setting approach
Customer Services / Travel Industry
For US-based Multichannel-Digital Marketing Company / Analysis of Strategy with SWOT-Analysis / Development of new strategic initiatives / Implementation & execution of new strategy
Digital Marketing / Tourism & Travel
Analysis and optimization of the processing steps of a rolling machine; Development of a training concept based on the "Training within Industry (TWI)" method, instructing all employees on this machine
Industrial Production / Steel manufacturing
Leading the Customer Success department of a Payment Service Provider, including the Teams “Customer Care” and “Rollout Management”. External face of the company to existing and new customers, building strong relationships, driving customer engagement and promoting long-term loyalty.
Payment Services / Financial Industry
Reorganization and restructuring of the production plant and its organization at an automotive supplier: Identification, prioritization, and budgeting of critical optimization and restructuring measures. Focus areas: Production and IT processes.
Production / Automotive Supplier
Support of IT-Software development and implementation: Definition of requirements / Software Development / Testing of > 100 new functionalities / Implementation without reducing system performance
Airline & Aviation
Support as SCRUM Master in an IT project to implement a One Content Platform Sourcing Service to provide product information for all B2C websites, B2B solutions and for catalog production:
IT Service Management / Tourism & Travel
Responsible for the timely and customer-oriented software development in an international, agile project environment in the area of payment services
Payment Services / Financial Industry